Page 36 - MMI- Nov-Dec-2021
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DIGITAL MANAGEMENT
Source: Magic Wand Media
ON THE DIGITAL PATH
Gemini Power Hydraulics builds repeatable processes and strengthens customer
connect with Salesforce.
POONAM PEDNEKAR
Chief Copy Editor or over 30 years, Gemini The company strives to offer For a smooth sales process
Magic Wand Media Inc F Power Hydraulics Pvt the customer a maximum value As an engineer passionate about
poonam.pednekar@
magicwandmedia.in Ltd has been introducing at every step of the experience customer service, Rajiv Sethi,
the finest international brands in from recognizing the problem Founder, Gemini Power Hy-
industrial and construction equip- area to proposing a solution that draulics, understood early on
ment in India. The company be- fully addresses the customer the role of repeatable processes
lieves in delighting customers not need and ensuring that the solu- in building this problem-solv-
just with products and services, tion continues to deliver over ing approach. In 1990, he set up
but also holistic solutions. the years. a desktop computer and wrote
36 | November-December 2021 Modern Manufacturing India
