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machines that finish metal. We
are proud of the pace at which
we are growing and grateful
to our customers, whom we
always put first,” he adds.
The company has successfully
installed its polishing machines
in 16 countries, including the
USA, Canada, Russia, the Mid-
dle East, Southeast Asia, Bang-
kok, Vietnam, and Indonesia. Source: Valgro India Ltd

Innovation and customer-
centricity
Valgro India is among the “Innovation is important to the
success of our company. We
country’s top five quality are quick to adopt the latest
non-woven abrasive produc- developments in technology
ers. Dr Patel elaborates on how and incorporate them into our
machinery, processes, and
the company has achieved this services. This consistent
status. “Innovation is important innovation has generated trust
to the success of our company. in our customers.”
We are quick to adopt the lat- Dr Arvind Patel Valgro India
est developments in technology Founder & CEO has suc-
Valgro India Ltd
and incorporate them into our cessfully
machinery, processes, and ser- installed its
polishing
vices. This consistent innova- involved with them to under- machines in
that were sold under the brand tion has generated trust in our stand their challenges, build a 16 countries,
name, Valgro,” he informs. customers,” he reveals. comfortable environment and including the
“In 2015, we set up a new com- Another important focus, he develop trust in them. They are USA, Cana-
pany called Valgro India Ltd— says, is the company’s steadfast with the clients to help them in- da, Russia,
Machine Building Division for support for its clients, which has crease productivity, reduce re- the Middle
the growing abrasive business. been a tremendous help in its jection, and rework during their East, South-
The company makes high-pre- growth. “We have cultivated a production setup,” he adds. east Asia,
cision machines for finishing customer-centric approach to “This has resulted in stronger cus- Bangkok,
metal that meet German stan- brand building. Our marketing tomer connections, higher reten- Vietnam, and
dards but are made for Indian strategy is to help our custom- tion rates, and more customer re- Indonesia.
industries. They are priced so ers and guide them through ferrals. By providing consumers
that midsize businesses can eas- the right process. Today, social with a positive and memorable
ily afford them. Today, we have media is powerful, with tools to experience, our company differ-
a well-known brand of Metal reach the right customer. Our entiates itself from the compe-
Surface conditioning abrasive team is always engaged in find- tition and gets and retains more
brushes and wheels, as well as ing the right customers and is customers,” he adds further.

Source: Valgro India Ltd Source: Valgro India Ltd

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