Mettler Toledo knows trust takes years to build and seconds to break.
Mettler Toledo is the world’s leading manufacturer and marketer of weighing instruments for use in laboratory, industrial and food retailing applications. The company believes that weight-based quality control is one way to help one meet their customers’ expectations and maintain their confidence as a trusted supplier.
Customers have high expectations for their suppliers and a small mistake can lead to broken trust, reputational damage or business losses. There has never been more training, news or tips available for companies to learn about the importance of a successful customer supplier relationship.
Keeping customers’ trust
Experience shows that repeatable processes, flawless quality, on-time delivery, ongoing price reductions and exceptional customer service are most important. It’s not an easy task to accomplish because quality control is possibly the most critical factor when it comes to keeping customers satisfied.
While aiming to deliver high-quality products, one must include the right product in the exact quantity and according to specifications. Precise, timely deliveries are crucial when providing supplies to customers with just-in-time production. Checking quality by weighing is a simple way to ensure customers get the right quantity of product every time. It also makes sure that each part is manufactured without defect and that assemblies are complete as specified.
There are several tools that can be used to detect production errors and to perform quality checks, including smart cameras, X-ray inspection systems and weighing technology. Each system provides advantages for special demands.
Smallest parts matter
Especially when producing small parts or complex components, weighing technology is the safest and most reliable.
The integration of a scale into a process requires very little work. In comparison to the demanding installation requirements for camera and X-ray systems, the required investment for a scale is moderate.
So how precise is a scale? Imagine assembling an engine and adding the exact amount of lubricant. An engine weighing more than 100 Kg may need option for carrying out completeness checks of packages, orders or single products. Also, the differentiation of cavities and the tiniest material deviations can be detected and controlled. A camera system can also perform the same task, but only at a low speed and when marks are viewable. The handling of reflective parts disrupts both camera and X-ray inspection systems, whereas the right scale can detect even the lightest parts, such as small foils.
Source: Mettler Toledo India Pvt Ltd
Mettler Toledo India Pvt Ltd
T: 1800 22 8884 / 1800 10 28460 (Toll Free)
E: sales.mtin@mt.com
W: www.mt.com/ics465-ma