WIKA India Introduces a Mobile Calibration Van for Door-Step Service

Chennai, India – WIKA India has transformed an initiative born out of the need to maintain equipment during COVID lockdown into a value-added service to provide services at the customer’s doorstep, delivering convenience for service.

Customers can now book appointments through various channels such as toll-free numbers, email IDs, and Web App from the comfort of their office or home, thanks to the Mobile Calibration Van’s doorstep delivery of services. These mobile laboratories can travel to facilities to calibrate equipment that must be available 24 hours a day, seven days a week, reducing costs and shipping time. At the end of the calibration, a report that shows the measurement error is provided. It measures the value before and after calibration, allowing clients to determine the device’s functionality.

The mobile calibration van service was first introduced in the Southern Region and will soon be extended to other parts of India. The mobile vans will be strategically placed to cover the Northern and Western regions of India, ensuring that they cover all important locations. This mobile van is ideal for large, multi-site companies with a large amount of measuring equipment that must be available 24 hours a day.

Gaurav Bawa, Senior Vice President, WIKA India, commented, “It has been always an endeavor of WIKA to offer the best products and services to the customers. As quality is the most important differentiator to lead the market, we decided to continue the best practice of reaching out to the consumer for service, rather than them shipping the goods to us. The initial foray in the service was borne out of necessity when transportation was difficult during COVID lockdown. We plan to expand the service of mobile calibration van, based on positive feedback of the customers.”

Stating that maintaining equipment in industrial units is essential for effective production which reduces the risks, every industry needs to maintain the calibration of types of equipment for accurate and reliable measurements, he pointed out, “Delay in transportation is always an issue. Moreover, displacement may sometimes lead to further errors and damage to the equipments. Hence, keeping this in mind, the company has launched this service in the southern states of Tamil Nadu, Karnataka, Telangana, and Andhra Pradesh.”

He further asserted, “WIKA India plays a very significant role in future growth prospects of both the precision engineering market of India and WIKA global. As India climbs the GDP growth chart globally, we believe quality of services and manufacturing will play an important role. We, in WIKA India, hope to lead the way.”

Image Source: WIKA Instruments India Pvt Ltd